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Our Customers Say

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 Our Customers Say

At Adventure Safety we care about our clients and we do our best to ensure a high level of service, great and informed advice, and a prompt and punctual service.

When things go wrong we do the best to fix them as rapidly as possible.

It seems we do pretty well, take a look at what our customers are saying at the moment.

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19 February 2020

fantastic value and quick delivery

aushammer1

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24 January 2020

Ordered Tuesday, received Wednesday! Amazing. Very easy transaction.

#16 Racing

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20 January 2020

So great that these guys have started using recyclable shipping materials!

Ad M

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6 January 2020

Bought an EPIRB from Ryan and Joe at Adventure Safety. It was complicated, due to our being in Sicily at the time, but the guys were super helpful and communicated well throughout the whole process, which wasn't without its challenges with the Italian customs & postal service. The EPIRB arrived exactly as ordered. Very happy with the level of customer support.

Perryn S

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15 December 2019

I had a really good experience. They were prompt in getting the deck hardware in. Email is the most effective communication. As I live in a nearby suburb, they dropped it off in person!
Recommended.

Capt'n P

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14 December 2019

Ryan cares deeply about customer satisfaction. I only had a small order and an enquiry about a part he didn't stock; the order was fulfilled promptly but his response to the enquiry was above and beyond vendor's normal obligations. He has found the parts I need, gave me a reasonable price and is offering to order them in. This business deserves outstanding success.

Andrew M

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13 December 2019

I've bought a fair bit of boating equipment from Adventure Safety. They have a great range and can pretty much source anything you need. Also very good at returns and exchanges.

Douglas R

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12 December 2019

Adventure safety have an extensive product listing, terrific service and the follow up has been terrific.

Glenn F

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12 December 2019

Joe was great in ensuring i received my parts before my next yacht race. Great customer service

Paddy B

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23 October 2019

Thanks for the spinlock deckvest. Couldn’t get my hands on it anywhere else. Joe was great.

Bella Z

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23 October 2019

Great service. Quick shipping. What more can you ask for. Thanks Joe!

Alex K

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31 August 2019

Saved me a whole heap of trips to and from the chandlery, thanks Joe, Jack & Ryan

Scout P

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30 September 2018

Joe was great, super friendly and reliable

Connor V

 

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14 September 2017

Thank you for going the extra mile on customer service regarding the express shipping.

Mandy

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26 April 2016

Your awesome Sarah.. great service… thanks again...

Graeme H

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29 February 2016

Hi Sarah

I meant to let you know that our Burke Lifebuoy arrived!

We are so grateful to you for taking such good care of us! You are a darling!

Jenni

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26 February 2016

Thanks so much Sarah.
 
Great customer service!!!!!!!!!!
 
Matt
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17 February 2016

Hi Sarah
 
Just a quick note to let you know the goods have arrived safe and sound and very happy
 
Thanks for all your assistance
 
Cheers
Dianne
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02 February 2016

Great Service, 

Ordered yesterday, delivered at 8am this morning, thanks again 

Regards,

Stuart

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22 February 2015

Thank you very much for excellent service and dispatching the fid kit so quickly, they arrived this morning.
Thank you again I'm  very hapy.
AM

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28 October 2014

"Many thanks Sarah for your outstanding customer service with my recent purchase of a Spinlock harness and wet weather gear, and Jeff for your patience and help while I decided which harness to get! Being able to deal with you directly made buying the gear online a pleasure.” - Tim 

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16 October 2014

Sarah from Adventure Safety arranged my recent Spinlock gear purchases and was a great help; contact details are below and would not hesitate in recommending her to answer any questions you may have, cheers Allan.

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12 August 2014

Thank you for arranging delivery so quickly. It is greatly appreciated.
 
Kind regards
Jennifer Sharp
 
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12 August 2014

Hey, thanks so much for the prompt dispatch ! 

 
Cheers,
 
Stephen Gass
 
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30 July 2014

Hi, I could not see the link to review.

However, this is the first time I have ordered an item from you and I am full of praise. I was getting the standing rigging on my boat replaced, and at the last minute realised some replacement self locking shackles were required, which were not available locally. I did not want to delay the person doing the rigging, and you were able to provide the items required at very short notice. Very impressed with your prompt response to inquiries and quick shipping. Well done, you will most definitely see orders from me in the future!

Regards,

Tim Glover

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14 July 2014

Thank you to all for your timely and personal attention(thank you Sarah) to this order. Will recommend your site and helpfulness to any enquires for yachting /safety equipment.

 
Cheers Michael, heading north to Hammo.
 
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14 July 2014

Great product and delivery time!
 
Thanks,
Jason Gunther
 
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20 June 2014

The quad clutch has arrived safely.  Amazing service guys, we are very pleased.

Many thanks.

Rod Casey

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13 May 2014

Hi Jeff,

Just to let you know that the unit arrived today.

Many thanks to you and the Team at Adventure Safety for your competitive pricing and excellent customer service.

Much appreciated,

Randal

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17 March 2014

Thanks Sarah for your prompt response and advice.

Kind Regards

Darryl

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25 February 2014

Fantastic service with items arriving within 2 days and very low postage charges. Perfect product (Burke Coastal jacket and trousers)..good fit and very competitive price. Thank you!

Felicity

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17 February 2014

Very pleased with the quality and price of this unit and would recommend this product and adventure safety. Very smooth online transaction and prompt service, thanks.

Jeff B.

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16 December 2013

Price was right, service was great and the delivery was fast. The owner went out of his way to help me.

Steve Dench

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5 December 2013

More astonishingly were the lengths the staff at 'Adventure Safety' went, to get the PLB to me in time for the ORCV Latitude Series. I am very thankful and impressed! Great service.

Glynne

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10 November 2013

An excellent personal safety product. Great service from Adventure Safety also!

Mike

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29 August 2013

I cannot recommend Adventure Safety enough. I put through an order for my wet weather gear on Monday night and had it by Wednesday morning. Unfortunately, one item was a little on the large side so I emailed them asking for a return and received quite possibly the best customer service I ever have received! Sarah was absolutely delightful and accommodating. She arranged for a smaller size to be sent out to me and I had it within two days in time for a regatta that I was sailing in. She even arranged for a post pack to be sent to me for the return so that I was not out of pocket. I will definitely be buying from you again! Thank you!

Nicole O'Donnell

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05 June 2013

I wanted to thank you for the excellent service with my kru lifejacket.
I received the lifejacket 2 days without any hitches and I have been very impressed with your efficiency and prices. I will tell other crew members up here in Coffs about your company.
Thank you again and I look forward to purchasing further gear with you.

Andrew Duguid

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22 January 2013

Great pricing and excellent delivery time.

PGotts 

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14 June 2012

Fast delivery from adventure sports, good price as well.

Burnsrich

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05 June 2012

Really good value wetsuit, could not be beaten by any other retailer, it arrived very
promptly and the wetsuit is excellent quality.

Helen Weiss

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05 June 2012

Great product, great delivery.Came sooner than expected. The wetsuit is a great fit and great to swim in. Really good value as well!

Polly

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25 March 2012

Product is well made and good value...Speed of delivery from Adventuresafety was excellent.

Joan Peters

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12 March 2012

Fantastic service and delivery time from this company. Our Uniden phone
was delivered within 24 hours of ordering. Item was exactly as 
described and well below the RRP. Will definitely recommend this 
company to family and friends.

Cybergal

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12 March 2012

I have placed a couple orders through adventuresafety and have always been 

happy. Their prices was the best, and they had what I needed. 
Shipped fast and received my order without any hitches.

Saimon

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