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Contact Us

Contact Us

Email:

You can contact us with any general enquiries at sales@adventuresafety.com.au

Phone:

We are also available to respond to your enquiry by phone, call us on +61 3 9016 2623 and leave a message if we are unable to answer at the time and we'll be sure to get back to you within an hour or two.

After Hours Store

On 2 February 2014, we will be opening our after hours store - available for collection and inspection of selected stock.  

Simply text 0407 745 403 with your desired appointment time and we will confirm.   Normal hours are:

Mon, Tue, Fri: 1730 - 1900

Wed: 1200 - 1530

Thur: 1500-1700

Sat:  0900 - 1200

Please remember to text your requested time and we will confirm.   Store address is:

6 Arthur Street
Sandringham, Victoria 3191

 

Business Details:

Adventure Safety is a wholly owned subsidiary of CobaltBlu, ABN 77 370 800 821

Privacy

Respecting your privacy

We are committed to supporting the 'National Privacy Principles for the Fair Handling of Personal Information' which set clear standards for the collection, access, storage and use of personal information which we obtain as part of our business operations.

Our respect for our customers' right to privacy of their personal information is paramount. We have policies and procedures to ensure that all personal information, no matter how or where it is obtained, is handled sensitively, securely, and in accordance with the National Privacy Principles.

This Privacy Policy sets out:

  • Matters of which you should be aware regarding information we may collect about you;
  • Our policies on the management of personal information; and
  • Generally, what sort of information we hold, for what purposes, and how we collect, hold, use and disclose that information.
What personal information do we collect and store?

So that we can provide services to you, we may ask for personal details such as your name, address, telephone number or e-mail address. Some examples of where we may need these details are pre-orders, home deliveries, competitions & promotions and when you opt-in to receiving marketing newsletters from us.

Privacy law requires us to collect personal information about you only from you if it is reasonable and practical to do so.

We take measures to ensure your personal information is protected from unauthorised access, loss, misuse, disclosure or alteration. We also take measures to destroy or permanently de-identify personal information when it is no longer required. The types of measures we take vary with the type of information, and how it is collected and stored.

Generally, you have no obligation to provide any information requested by us. If you choose to withhold requested information however, we may not be able to provide you with the goods and services that depend on the collection of that information, particularly if the collection of that information is required by law.

How is personal information used?

The personal information that we ask for is generally used to provide goods or services to you. For example, for a credit card transaction we need your card number, and for a competition we need your contact details so we can contact you if you win.

We may also use your personal information in other ways to provide you with superior service. This may include using your personal information to advise you of new products and services. You have the right to tell us that you do not want us to send information to you other than for the main purpose for which we have collected your personal details.

Where possible, we try to ensure that our disclosure of information to other organisations (for example market researchers, and others with whom we have commercial arrangements) is in a way which does not personally identify individuals.

Access to your personal information

We will provide you with access to any of your personal information we hold (except in the limited circumstances recognised by privacy law). 

If you require access to your personal information, please email privacy@adventuresafety.com.au  Of course, before we provide you with access to your personal information we will require some proof of identity. For most requests, your information will be provided free of charge, however we may charge a reasonable fee if your request requires a substantial effort on our part.

More information

More information about Privacy law and the National Privacy Principles is available from the Federal Privacy Commissioner at www.privacy.gov.au.


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